Privacy Policy
Last updated: October 2026
Cigar Haven respects your privacy and is committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Cyprus data protection laws.
1. Information We Collect
When you use cigarhagency.com, we may collect personal information that you voluntarily provide to us, including:
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Name
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Email address
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Telephone number
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Information submitted through contact or enquiry forms
We may also collect limited technical information, such as your IP address, browser type, device information and website usage data through cookies or similar technologies.
2. How We Use Your Information
We may use your personal information to:
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Respond to your enquiries or requests.
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Provide information about our products and services.
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Process requests or orders, where applicable.
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Operate, maintain and improve our website.
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Comply with legal and regulatory obligations.
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We process personal information only where we have a valid legal basis, such as your consent, the performance of a contract, compliance with a legal obligation or our legitimate business interests.
3. Cookies
Our website may use essential cookies required for the website to function properly.
We may also use analytics or other non-essential cookies to understand how visitors use our website. Where required, these cookies will only be used after you provide your consent.
You can manage your cookie preferences through the website's cookie settings or your browser settings.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted service providers that help us operate our website and provide our services, where necessary.
We may also disclose information where required by law.
5. How Long We Keep Your Information
We keep personal information only for as long as necessary for the purposes for which it was collected or as required by applicable law.
6. Your Rights
Under the GDPR, you may have the right to:
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Access the personal information we hold about you.
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Request correction of inaccurate information.
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Request deletion of your personal information.
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Restrict or object to certain processing.
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Withdraw your consent where processing is based on consent.
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Request data portability, where applicable.
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You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
8. Third-Party Services
Our website may use third-party services or contain links to external websites. These third parties may process information according to their own privacy policies.
9. Contact Us
If you have any questions about this Privacy Policy or would like to exercise your data protection rights, you can contact us at:
Cigar Haven
Evagorou 9
1065 Nicosia, Cyprus
Telephone: +357 97 840872
Email: exclusivemarket@cigarhaven.net
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements. Any updates will be published on this page with the revised date.